info@badassapparel.com

Frequently Asked Questions

Orders

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processing.

Once your order has shipped, you will receive a confirmation email with tracking information. You can also visit our Order Tracking page to check your order status at any time using your order number.

Orders can be cancelled while in "pending" or "processing" status. Once an order has shipped, it cannot be cancelled. Please contact us as soon as possible if you need to cancel.

Products

We offer sizes from S to 3XL on most designs. Please refer to the size options on each product page. If you need help choosing a size, feel free to contact us.

Returns

Due to the custom nature of our products, we are unable to issue refunds. However, if you ordered the wrong size, we can exchange it for the same shirt in the correct size. Additional charges may apply for upsizing beyond the original shirt price. Please see our Returns & Exchanges page for full details.

Shipping

Standard shipping takes 3-5 business days. Express shipping is 2-3 business days. Orders over $75 qualify for free standard shipping.

Still have questions?

Feel free to reach out to us and we'll get back to you as soon as possible.

Contact Us